What I kept seeing
I’ve spent years around ABA billing, and the same story kept repeating. Brilliant BCBAs — the clinicians families wait months to see — were losing their evenings to denials, credentialing dead ends and aging AR they never had time to chase.
None of it was clinical. It was paperwork nobody owned: an authorization that quietly ran out, a modifier a payer changed, an application waiting on one missing form.
Behind every stuck claim was a session that already happened.
that’s the part I couldn’t let go of.
